Termini e condizioni del servizio

Last updated: September 26, 2026

1. Overview

This website is operated by f11 clothing, a sole proprietorship owned by Kushal Bhalaik, doing business under the brand name far11ven.

Throughout the site, the terms "we", "us" and "our" refer to f11 clothing / far11ven.

By visiting our website or purchasing products from us, you agree to these Terms of Service and our applicable policies.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products.

2. Eligibility and Use of the Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree not to use our products or website for any unlawful purpose or violate any applicable laws or regulations.

We reserve the right to refuse service where permitted by law.

3. Products and Availability

We offer apparel and accessories, including embroidered products.

Our products are generally made to order and produced through our third-party fulfillment partner, Gelato.

We make reasonable efforts to display accurate product descriptions, images, colors, sizes and specifications. However, slight variations in color, appearance, or placement may occur due to screen settings and production processes.

Product availability, designs, and specifications may change without notice, subject to applicable law and existing customer orders.

4. Orders and Acceptance

When you place an order, you are submitting an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, pricing errors, product unavailability, or fulfillment issues.

If payment has already been collected for an order that we cancel, we will issue an appropriate refund in accordance with applicable law.

Please ensure that your shipping address and contact details are accurate when placing an order.

5. Prices and Payments

Product prices are displayed in the currency indicated on our website.

Prices, promotions, and discounts may change without notice. Changes will not affect orders already accepted, except where permitted by law.

Applicable shipping charges, taxes, duties, and other fees will be displayed or disclosed as required by law.

Payments are processed through payment providers supported by Shopify and available to our store.

We do not directly store complete payment card details.

6. Production, Shipping and Delivery

Our products are made to order and fulfilled through Gelato or other fulfillment partners we may use.

Production and delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise or required by law.

Delivery times may be affected by production capacity, carrier delays, customs procedures, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information and complying with applicable import requirements.

Nothing in these Terms excludes our obligations regarding delivery, refunds, or remedies under applicable consumer law.

7. Returns, Refunds and Cancellations

Our Refund and Return Policy forms part of these Terms of Service.

Please refer to our Refund and Return Policy for information about eligible returns, statutory withdrawal rights, defective products, refunds, and order cancellations.

Nothing in these Terms removes any mandatory consumer rights available under applicable law.

8. Intellectual Property

All content on this website, including designs, artwork, graphics, logos, product descriptions, photographs, and branding, is owned by or licensed to f11 clothing / far11ven unless otherwise indicated.

You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission, except as permitted by law.

Purchasing a product does not transfer ownership of any intellectual property rights in its design or artwork.

9. Third-Party Services

Our store uses third-party services, including Shopify, Gelato, payment processors, and shipping carriers.

These services may be subject to their own terms and policies.

We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.

Our use of third-party fulfillment services does not remove our obligations to customers concerning the products they purchase from us.

10. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, or availability.

We reserve the right to correct such errors and update information where permitted by law.

If an error materially affects an existing order, we will handle the matter in accordance with applicable law.

11. Prohibited Uses

You agree not to use our website:

• For any unlawful, fraudulent, or deceptive purpose.

• To violate applicable laws or regulations.

• To infringe our intellectual property rights or those of others.

• To transmit malicious code or interfere with website security.

• To submit false or misleading order information.

We may restrict or terminate access to our services where permitted by law if these provisions are violated.

12. Limitation of Liability

To the maximum extent permitted by applicable law, f11 clothing / far11ven shall not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer rights, liability for fraud, or other non-excludable statutory obligations.

13. Indemnification

To the extent permitted by law, you agree to indemnify f11 clothing / far11ven against claims and reasonable losses arising directly from your unlawful use of our website or violation of these Terms or another person's rights.

This provision does not apply where prohibited by applicable consumer law.

14. Governing Law and Disputes

These Terms are governed by the laws of India, subject to mandatory consumer protection laws and any applicable conflict-of-law rules.

Disputes will be handled by the competent courts or dispute-resolution bodies having jurisdiction under applicable law.

Nothing in this section deprives consumers of mandatory protections or jurisdictional rights available under the laws applicable to their purchases.

15. Changes to These Terms

We may update these Terms from time to time by publishing a revised version on our website.

The updated version will indicate its effective date.

Changes will not retroactively remove rights or obligations arising from previously accepted orders where prohibited by law.

Your continued use of our website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by law.

16. Contact Information

For questions concerning these Terms, orders, or complaints, please contact us by email.

Business name: f11 clothing
Brand: far11ven
Business operator: Kushal Bhalaik, sole proprietor
Business location: Shimla, Himachal Pradesh, India
Email: support@far11ven.com

We handle customer support and complaints through email.